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CASE STUDIES

Case Study

Western Power - Power Training Services

Western Power manages more than 96,000 kilometres of powerlines and employs nearly 3,000 professionals. When Western Power first encountered Bluegem, they were in need of an overhaul of their current inefficient and time-consuming Training Management System.

Challenges

  • Complex manually intensive registration and enrolment process
  • Outdated spreadsheet-based scheduling and resource management
  • Standalone database not integrated with corporate network and ERP System
  • Compliance reporting not integrated and manually processed
  • Course progress, results and evidence management completed in disparate stand-alone systems
  • Inability to leverage eLearning Content available throughout Western Power divisions and branches

Solutions

  • Online Booking System
  • Moved a central admin role to a convenient self service operation
  • Integrated course scheduling and resource management
  • Network integration through nightly data exchange with ERP System
  • Built-in integrated compliance reporting tools with button-click efficiency
  • Integrated Assessments, Evidence Portfolio and student results with self-serve access by user and role
  • Full SCORM 2004 Compliant and integrated Learning Management System (LMS)
  • Complete set of corresponding support services, documentation, and training

Corporate First Aid

As a new business and Registered Training Organisation, Corporate First Aid faced the challenge of setting up all business and management systems. The new RTO required a system that allowed business to move forward through rapid and efficient reporting to government bodies.

It was imperative to get things set up straight away and provide the one-man business with flexibility, cost effectiveness and reduce the heavy administration load.

Challenges

  • New business requiring complete installation and integration
  • Business-owner unfamiliar with TMS operations 
  • Need for cost effectiveness
  • Required the flexibility to work from anywhere at any time
  • Needed tools to assist rapid growth in order to support operations
  • System needed to meet auditor's assessment requirements
  • Required eLearning environment as well as a Training Management System
  • System had to incorporate everything in one, especially within administration
  • Required outstanding support from a company that understands the needs of a new RTO

 Solutions

  • Web based
  • Online booking system including payment gateway, invoices & payment history
  • MYOB integration
  • Branding of the TMS and corporate clients
  • Public, Student and Admin portals
  • A blend of eLearning functionality in the generic system and SCORM compliant LMS fully integrated with the TMS
  • Comprehensive support and advice

Australian Employment Covenant

The Australian Employment Covenant's  Fifty Thousand Jobs Campaign was initiated by Andrew Forrest (CEO, Fortescue metals Group). The campaign was set up in order to assist Indigenous Australians to find effective long term employment with a suitable employer or vocational training. In order to allow employers to communicate employment opportunities, the AEC required an all-encompassing system tool.

Challenges

  • Creating a Job Management System where employment service providers, schools and Indigenous job seekers could view the jobs that were on offer for Indigenous Australians Australia wide.

Solutions

  • Bluegem were the System Architect, project manager, provided the development team, testing environment, documentation.

Security Training

Security Training Services is a Perth based Registered Training Organisation delivering industry entry point and specialist training to agencies and individuals across the state.  In order to deliver the Security Officer and Crowd Control Licence Online Training Course, the organisation required a complex yet user friendly TMS.  

Challenges

  • Finding a stable Training Management System that included eLearning functionality
  • Managing large amounts of administration
  • Flexible learning to include: face to face, blended, distance as well as eLearning
  • SCORM compliant LMS essential
  • Compulsory AVETMISS & AQTF compliant reporting
  • The ability to allow the trainers to work anywhere and anytime

Solution

  • BluegemEXPLORE TMS|LMS provided all business requirements in one system
  • Industry expertise and support
  • User friendly and efficient administration tools, scheduling and resource planning 
  • Met all the reporting requirements for AQTF and AVETMISS for all states
  • SCORM and non SCORM compliant eLearning functionality fully integrated